PR Surf / Casita Mug

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@latinxsinfuziongiftshop.com. Please note that returns will need to be sent to the following address: 5870 Yadkin Road, Fayetteville NC 28303

You can always contact us for any return question at info@latinxsinfuziongiftshop.com.

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This Shipping Policy is for Latinxs Infuzion Gift Shop, LLC and was last updated on 11/27/2023

SHIPPING AND DELIVERY OPTIONS: Domestic Shipping: Standard (3-5 Business Days)

PROCESSING TIME: Orders are processed within 3 business days) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.

CANCELLATIONS: After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.

RETURNS: Returns will be accepted within 7 days from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on sale, may be ineligible for returns.

DELAYED ORDERS: In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.

DAMAGED ORDERS: Latinxs Infuzion Gift Shop, LLC is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.